Can you describe a challenging design problem you faced and how you solved it?
Theme: Problem Solving Role: Ux/Ui Designer Function: Technology
Interview Question for UX/UI Designer: See sample answers, motivations & red flags for this common interview question. About UX/UI Designer: Focuses on user experience and user interface design. This role falls within the Technology function of a firm. See other interview questions & further information for this role here
Sample Answer
Example response for question delving into Problem Solving with the key points that need to be covered in an effective response. Customize this to your own experience with concrete examples and evidence
- Challenging Design Problem: I was tasked with designing a user-friendly mobile app for a complex financial management system
- Understanding User Needs: I conducted user research and interviews to gain insights into the pain points and requirements of the target users
- Information Architecture: I faced the challenge of organizing a large amount of financial data in a way that was intuitive and easy to navigate
- Iterative Design Process: I created wireframes and prototypes to test different navigation structures and layouts, gathering feedback from users and stakeholders
- Collaboration & Feedback: I collaborated closely with developers and stakeholders, incorporating their feedback and suggestions into the design iterations
- Visual Design & Branding: I worked on creating a visually appealing and cohesive design that aligned with the company's brand identity
- Usability Testing: I conducted usability testing sessions with representative users to identify any usability issues and refine the design further
- Final Solution: Through an iterative design process and collaboration with stakeholders, I successfully designed a mobile app that simplified complex financial management tasks and received positive feedback from users
Underlying Motivations
What the Interviewer is trying to find out about you and your experiences through this question
- Problem-solving skills: Ability to identify and overcome design challenges
- Creativity: Innovative and unique solutions to design problems
- Adaptability: Ability to handle and overcome unexpected design obstacles
- Collaboration: Working with others to find solutions and overcome design challenges
Potential Minefields
How to avoid some common minefields when answering this question in order to not raise any red flags
- Lack of problem-solving skills: If the candidate is unable to provide a clear and structured approach to solving the problem, it may indicate a lack of problem-solving skills
- Inability to handle challenges: If the candidate describes a design problem that was not particularly challenging or fails to provide a satisfactory solution, it may indicate an inability to handle complex design problems
- Lack of collaboration: If the candidate solely takes credit for solving the problem without mentioning any collaboration or teamwork involved, it may indicate a lack of ability to work effectively with others
- Lack of adaptability: If the candidate does not mention any adjustments or iterations made during the problem-solving process, it may indicate a lack of adaptability and flexibility in their approach