Example response for question delving into Motivation with the key points that need to be covered in an effective response. Customize this to your own experience with concrete examples and evidence

•  Setting goals: I stay motivated in a sales role by setting clear and achievable goals for myself. This helps me stay focused and gives me a sense of purpose
•  Tracking progress: I regularly track my progress towards my goals and celebrate small victories along the way. This keeps me motivated and encourages me to keep pushing forward
•  Continuous learning: I believe in constantly improving my skills and knowledge in sales. I stay motivated by seeking out new sales techniques, attending training sessions, and staying up-to-date with industry trends
•  Positive mindset: Maintaining a positive mindset is crucial in a sales role. I stay motivated by focusing on the positive aspects of my work, such as helping customers find the right products and building relationships
•  Seeking feedback: I actively seek feedback from my managers and colleagues to improve my performance. Constructive feedback helps me stay motivated as it allows me to identify areas for growth and work towards becoming a better sales associate
•  Recognizing rewards: I find motivation in the rewards and recognition that come with achieving sales targets. Whether it's earning commissions, receiving incentives, or being acknowledged for my performance, these rewards drive me to excel in my role
•  Building relationships: I enjoy building relationships with customers and colleagues. The satisfaction of helping customers find what they need and the camaraderie with my team members keeps me motivated and engaged in my sales role
•  Time management: Effective time management is crucial for staying motivated in a sales role. By prioritizing tasks, managing my schedule efficiently, and avoiding procrastination, I can stay on track and maintain my motivation
•  Celebrating success: I believe in celebrating success, both personal and team achievements. This helps me stay motivated by recognizing the hard work and effort put into achieving sales goals
•  Passion for the product: Having a genuine passion for the products I sell keeps me motivated. When I believe in the value and benefits of the products, it becomes easier to convey that enthusiasm to customers and drive sales

  What the Interviewer is trying to find out about you and your experiences through this question

•  Work ethic: Assessing your dedication and commitment to achieving sales targets
•  Self-motivation: Evaluating your ability to stay driven and focused without constant supervision
•  Resilience: Understanding how you handle rejection and setbacks in a sales environment
•  Goal orientation: Determining your ability to set and work towards sales goals
•  Passion for sales: Assessing your enthusiasm and interest in the sales profession

  How to avoid some common minefields when answering this question in order to not raise any red flags

•  Lack of enthusiasm: Showing a lack of excitement or passion for sales can indicate a lack of motivation
•  Inability to set goals: Not being able to articulate specific goals or targets can suggest a lack of motivation
•  Lack of self-discipline: Demonstrating a lack of self-discipline or self-motivation can be a red flag for the interviewer
•  Negative attitude: Displaying a negative attitude towards sales or customers can indicate a lack of motivation
•  Inconsistent performance: Having a history of inconsistent sales performance may raise concerns about motivation and drive
•  Lack of knowledge about the company or products: Not being familiar with the company or its products can suggest a lack of interest and motivation

 Related

  Other questions asked for the Sales Associate in Retail function. View details for the Sales Associate here

• Tell me about a time when you had to meet tight deadlines.
• Tell me about a time when you exceeded sales goals.
• How do you handle inventory management?
• Tell me about a time when you had to deal with a difficult coworker.
• How do you handle multiple tasks and prioritize your work?
• What is your approach to upselling and cross-selling?
• How do you handle cash transactions and ensure accuracy?
• Tell me about a time when you resolved a customer complaint.
• How do you stay updated on industry trends and competitor activities?
• How do you handle sales returns and exchanges?
• How do you handle sales objections related to price?
• What is your approach to building a customer base?
• How do you handle difficult customers?
• What do you know about our products/services?
• Tell me about your previous experience in sales.
• What strategies do you use to meet sales targets?
• How do you build and maintain relationships with customers?
• What is your approach to visual merchandising?
• How do you handle objections during a sales pitch?