Tell me about a time when you had to work with subject matter experts to develop training content


 Theme: Collaboration, Subject Matter Experts  Role: Training And Development Specialist  Function: Human Resources

  Interview Question for Training and Development Specialist:  See sample answers, motivations & red flags for this common interview question. About Training and Development Specialist: Coordinates employee training and career development programs. This role falls within the Human Resources function of a firm. See other interview questions & further information for this role here

 Sample Answer 


  Example response for question delving into Collaboration, Subject Matter Experts with the key points that need to be covered in an effective response. Customize this to your own experience with concrete examples and evidence

  •  Collaboration with subject matter experts: I have experience working closely with subject matter experts (SMEs) to develop training content
  •  Identifying training needs: First, I would meet with the SMEs to understand the training needs and objectives. We would discuss the target audience, desired outcomes, and any specific challenges or knowledge gaps that needed to be addressed
  •  Gathering information: Next, I would collaborate with the SMEs to gather all the necessary information and resources. This could include existing materials, documents, procedures, or conducting interviews and observations to gain a deeper understanding of the subject matter
  •  Content development: Based on the gathered information, I would work closely with the SMEs to develop the training content. This would involve organizing the information into a logical structure, determining the most effective delivery methods, and creating engaging and interactive learning materials
  •  Review & feedback: Throughout the content development process, I would regularly seek feedback from the SMEs to ensure accuracy and relevance. We would review the content together, make necessary revisions, and incorporate any additional insights or expertise provided by the SMEs
  •  Collaborative decision-making: During the development process, I would involve the SMEs in decision-making regarding content prioritization, sequencing, and instructional strategies. Their expertise and input would be crucial in creating effective training materials
  •  Testing & validation: Once the training content was developed, I would collaborate with the SMEs to conduct pilot testing and validation. This would involve delivering the training to a small group and gathering feedback to identify any areas for improvement or adjustments needed
  •  Finalizing the training content: Based on the feedback received, I would work closely with the SMEs to make final revisions and ensure the training content was accurate, comprehensive, and aligned with the desired learning outcomes
  •  Documentation & knowledge transfer: Finally, I would collaborate with the SMEs to document the training content, including any supporting materials, job aids, or reference guides. This documentation would serve as a valuable resource for trainers and learners, ensuring knowledge transfer and sustainability of the training program

 Underlying Motivations 


  What the Interviewer is trying to find out about you and your experiences through this question

  •  Collaboration skills: Assessing your ability to work effectively with subject matter experts in developing training content
  •  Communication skills: Evaluating your communication skills in coordinating with subject matter experts to gather information and create training materials
  •  Problem-solving skills: Exploring your problem-solving abilities in addressing challenges or conflicts that may arise during the collaboration process
  •  Adaptability: Determining your flexibility and adaptability in adjusting to the expertise and preferences of subject matter experts

 Potential Minefields 


  How to avoid some common minefields when answering this question in order to not raise any red flags

  •  Lack of collaboration: If the candidate mentions that they worked alone without involving subject matter experts, it may indicate a lack of collaboration skills
  •  Difficulty in communication: If the candidate struggled to effectively communicate with subject matter experts, it could be a red flag for their ability to work in a team
  •  Limited knowledge acquisition: If the candidate did not actively seek out knowledge from subject matter experts or failed to incorporate their expertise into the training content, it may indicate a lack of willingness to learn and adapt
  •  Inflexibility: If the candidate was resistant to incorporating suggestions or feedback from subject matter experts, it may suggest an inflexible approach to collaboration and teamwork
  •  Poor project management: If the candidate struggled to coordinate and manage the input from subject matter experts, it could indicate a lack of organizational and project management skills