How do you stay updated with industry trends and best practices in facility management?


 Theme: Professional Development  Role: Facilities Manager  Function: Operations

  Interview Question for Facilities Manager:  See sample answers, motivations & red flags for this common interview question. About Facilities Manager: Manages facilities and ensures a safe and productive work environment. This role falls within the Operations function of a firm. See other interview questions & further information for this role here

 Sample Answer 


  Example response for question delving into Professional Development with the key points that need to be covered in an effective response. Customize this to your own experience with concrete examples and evidence

  •  Professional Associations & Organizations: I stay updated with industry trends and best practices in facility management by actively participating in professional associations and organizations such as the International Facility Management Association (IFMA) and the Building Owners and Managers Association (BOMA). These associations provide access to industry publications, webinars, conferences, and networking opportunities
  •  Industry Publications & Websites: I regularly read industry publications and websites such as Facility Executive, FacilitiesNet, and Facility Management Journal to stay informed about the latest trends, technologies, and best practices in facility management. These sources provide valuable insights and case studies from industry experts
  •  Continuing Education & Certifications: I prioritize continuing education and obtaining relevant certifications to stay updated with industry trends and best practices. I attend workshops, seminars, and webinars offered by professional organizations and educational institutions. Additionally, I have obtained certifications such as Certified Facility Manager (CFM) and Leadership in Energy and Environmental Design (LEED) to enhance my knowledge and skills
  •  Networking & Industry Events: I actively participate in networking events, conferences, and industry trade shows related to facility management. These events provide opportunities to connect with industry professionals, exchange ideas, and learn about emerging trends and best practices
  •  Benchmarking & Peer Collaboration: I believe in the power of benchmarking and peer collaboration to stay updated with industry trends and best practices. I regularly engage with other facility managers through professional networks and forums to share experiences, discuss challenges, and learn from each other's successes and failures
  •  Technology & Online Resources: I leverage technology and online resources to stay updated with industry trends and best practices. I follow relevant blogs, podcasts, and social media accounts focused on facility management. Additionally, I explore online platforms and forums where professionals share insights, ask questions, and discuss industry-related topics
  •  Internal & External Training Programs: I actively participate in internal and external training programs offered by my current and previous employers. These programs cover a wide range of topics related to facility management, including emerging trends, best practices, and new technologies
  •  Continuous Learning & Adaptability: I have a strong commitment to continuous learning and adaptability. I understand that the facility management industry is constantly evolving, and I proactively seek opportunities to expand my knowledge and skills to stay ahead of the curve

 Underlying Motivations 


  What the Interviewer is trying to find out about you and your experiences through this question

  •  Continued Learning: To assess your commitment to staying updated and improving your skills in facility management
  •  Adaptability: To gauge your ability to adapt to changing industry trends and implement best practices in facility management
  •  Industry Knowledge: To evaluate your understanding of current industry trends and best practices in facility management

 Potential Minefields 


  How to avoid some common minefields when answering this question in order to not raise any red flags

  •  Lack of awareness: Not being able to provide specific examples of industry trends or best practices
  •  Limited resources: Not utilizing professional networks, industry publications, or attending conferences or workshops
  •  Resistance to change: Not being open to adopting new technologies or methodologies in facility management
  •  Outdated knowledge: Not being aware of recent advancements or changes in facility management practices