How do you handle feedback or criticism from colleagues or supervisors?


 Theme: Feedback  Role: Occupational Therapist  Function: Medical

  Interview Question for Occupational Therapist:  See sample answers, motivations & red flags for this common interview question. About Occupational Therapist: Assist patients in regaining daily living skills This role falls within the Medical function of a firm. See other interview questions & further information for this role here

 Sample Answer 


  Example response for question delving into Feedback with the key points that need to be covered in an effective response. Customize this to your own experience with concrete examples and evidence

  •  Openness to feedback: I believe in maintaining an open mindset when receiving feedback or criticism from colleagues or supervisors. I actively listen to their perspectives and consider their suggestions or concerns
  •  Professional growth: I view feedback as an opportunity for professional growth. I appreciate constructive criticism as it helps me identify areas for improvement and enhance my skills as an occupational therapist
  •  Reflective practice: Upon receiving feedback, I take time to reflect on the comments and evaluate my performance objectively. I analyze the feedback to understand the underlying reasons and identify actionable steps for improvement
  •  Seeking clarification: If the feedback is unclear or I need further clarification, I proactively seek additional information from the person providing the feedback. This ensures that I fully understand their perspective and can address any concerns effectively
  •  Maintaining professionalism: I maintain a professional demeanor when receiving feedback, regardless of whether it is positive or negative. I appreciate the opportunity to learn and grow, and I do not let personal emotions interfere with the process
  •  Implementing feedback: Once I have understood the feedback and identified areas for improvement, I take proactive steps to implement the suggested changes. I seek opportunities to apply the feedback in my daily practice and continuously strive for improvement
  •  Seeking feedback proactively: In addition to receiving feedback when it is provided, I also actively seek feedback from colleagues and supervisors on a regular basis. This helps me stay aware of my performance and make necessary adjustments to deliver the best possible care
  •  Maintaining open communication: I believe in maintaining open lines of communication with colleagues and supervisors. I encourage them to provide feedback and criticism directly to me, as it fosters a collaborative and supportive work environment
  •  Appreciating positive feedback: I also appreciate positive feedback from colleagues and supervisors. It motivates me to continue performing well and reinforces my confidence in my abilities as an occupational therapist
  •  Continuous learning: Lastly, I view feedback and criticism as opportunities for continuous learning. I actively seek professional development opportunities and engage in self-reflection to enhance my skills and knowledge in the field of occupational therapy

 Underlying Motivations 


  What the Interviewer is trying to find out about you and your experiences through this question

  •  Ability to receive feedback: How well you handle feedback or criticism from colleagues or supervisors
  •  Openness to improvement: Your willingness to accept and act upon feedback to enhance your performance
  •  Interpersonal skills: How you maintain professional relationships and handle conflicts or disagreements

 Potential Minefields 


  How to avoid some common minefields when answering this question in order to not raise any red flags

  •  Defensiveness: Avoid becoming defensive or argumentative when receiving feedback or criticism. Show openness to different perspectives and a willingness to learn and improve
  •  Lack of self-awareness: Avoid showing a lack of self-awareness by not acknowledging your own areas for improvement or being unwilling to accept constructive criticism
  •  Inability to handle feedback: Avoid demonstrating an inability to handle feedback by becoming overly emotional, shutting down, or not taking feedback seriously
  •  Resistance to change: Avoid displaying resistance to change by not being open to new ideas or suggestions for improvement
  •  Poor communication skills: Avoid showing poor communication skills by not actively listening, interrupting, or failing to ask clarifying questions when receiving feedback