Example response for question delving into Ethics with the key points that need to be covered in an effective response. Customize this to your own experience with concrete examples and evidence

•  Observation & Confirmation: I would first observe the situation closely and gather evidence to confirm my suspicions. This may involve reviewing documentation, observing the colleague's actions, and discussing concerns with other team members
•  Communication: Once I have gathered enough evidence, I would approach the colleague privately and express my concerns in a non-confrontational manner. I would emphasize the importance of following proper protocols for patient safety and the reputation of our team
•  Offering Assistance: I would offer my assistance to the colleague, providing resources or additional training if necessary. It is important to approach the situation with a supportive attitude, rather than a judgmental one
•  Reporting & Documentation: If the colleague continues to disregard proper protocols despite my intervention, I would escalate the issue to the appropriate supervisor or manager. I would document the incidents, including dates, times, and specific details, to ensure a thorough record of the situation
•  Maintaining Professionalism: Throughout the process, I would maintain professionalism and confidentiality. It is crucial to prioritize patient safety and the integrity of the healthcare team while addressing the issue
•  Continuous Monitoring: After reporting the situation, I would continue to monitor the colleague's actions and document any further instances of non-compliance. This ensures that appropriate actions are taken to address the issue effectively
•  Learning & Improvement: Lastly, I would reflect on the situation and identify any areas where the organization's protocols or training may need improvement. This feedback can be shared with the appropriate channels to enhance patient safety and adherence to protocols

  What the Interviewer is trying to find out about you and your experiences through this question

•  Ethical conduct: Assessing your commitment to upholding professional standards and ensuring patient safety
•  Conflict resolution: Evaluating your ability to address issues with colleagues in a constructive manner
•  Attention to detail: Determining your attentiveness to identifying deviations from protocols
•  Teamwork: Assessing your approach to collaboration and maintaining a harmonious work environment

  How to avoid some common minefields when answering this question in order to not raise any red flags

•  Blaming or criticizing the colleague: Avoid blaming or criticizing the colleague directly as it may indicate a lack of teamwork and professionalism
•  Ignoring the situation: Avoid indicating that you would ignore the situation or not take any action, as it may suggest a lack of responsibility and commitment to patient safety
•  Not following proper reporting channels: Avoid mentioning that you would not report the situation through the appropriate channels, as it may indicate a disregard for organizational protocols and procedures
•  Lack of communication skills: Avoid demonstrating a lack of effective communication skills, as it may suggest difficulties in addressing conflicts and resolving issues with colleagues

 Related

  Other questions asked for the Nurse in Medical function. View details for the Nurse here

• Tell me about a challenging patient interaction you've had and how you handled it.
• How do you handle stressful situations in a medical setting?
• Tell me about your experience as a nurse.
• How do you prioritize your tasks as a nurse?
• How do you ensure patient safety in your daily practice?
• How do you stay updated with the latest medical advancements and best practices?
• Describe a situation where you had to work as part of a team to achieve a common goal.
• How do you handle conflicts with colleagues or other healthcare professionals?
• Tell me about a time when you made a mistake and how you rectified it.
• How do you ensure patient confidentiality and privacy?
• How do you handle a situation where a patient or their family is dissatisfied with their care?
• How do you ensure proper documentation and record-keeping in your work?
• Describe a time when you had to advocate for a patient's needs or rights.
• Tell me about a time when you had to deal with a difficult or non-compliant patient.
• How do you ensure cultural sensitivity and competence in your nursing practice?
• Describe a time when you had to respond to a medical emergency or crisis.
• Tell me about a time when you had to adapt to a change in the healthcare environment.
• Describe a time when you had to provide emotional support to a patient or their family.
• What do you consider to be the most important qualities of a nurse?